China wholesale websites really play an important role in the daily life. When online shopping becomes more and more popular, people become aware of so many China wholesale sites. The wholesalers do a bit to present good products and good service for all the customers. Tomtop.com is listed one of China wholesale sites. In the following review I am going to discuss this site in details.
Categories
I find the selection for all categories in Tomtop.com is not adequate enough for the buyers to choose. For instance, the android phones listed in cell phones/Tablet PCs are offered with very scare quantity. The health & beauty have very scare collections as well. If they cannot offer the adequate quantity on all categories, the customers cannot be attracted by their goods.
The service
I found there is no a strict rule to guarantee all the orders safely and tightly packed before shipping. They don’t have dedicated workforce, so that the buyers always complain of their service and product quality.
I think the first thing is to redefine the professionalism of each staff, although all the staff comprehend their roles. But in another word, it reflects that tomtop.com doesn’t regard their customers as the center. The basic attitude towards the customers is so poor that no one is going to believe in this site.
Undoubtedly some customers acclaim the staff always offer them poor service with terrible and dishonest tone. They generally delay the reply of them, so their problems cannot be settled promptly.
The products
All goods in tomtop.com are non brand. To be frank, the products in this site are less striking than those of many other sites. For instance, the cell phones are highly priced at 200 dollars. Those phones are always refreshed from the genuine ones or clone phones with inferior quality. Anyway, there is no charming feature in their products.
Some benefits
1. Tometop.com pays attention to the communication with the customers through blog, forum, facebook, twitter, flickr, Friendster, google+ and tube.
2. Free shipping is offered for all orders worldwide.
3. They offer a variety of free coupons regularly.
4. The customers can sell everything with dropship service.
5. Money back guaranteed if the customers don’t get goods within 45 days.
Conclusion
Every site has its own flaws, but tomtop.com seems a scam site. They have no high-quality products, no excellent service as well as no attractive products. So I think you should go in for other better site to make an order. There is no evidence for their credibility.
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